About Utkal Codeworks

Utkal Codeworks is a founder-led digital solutions business based in Bhubaneswar, Odisha, India.

We provide services such as:

In these Terms, “Utkal Codeworks,” “we,” “our” and “us” refer to Utkal Codeworks. “Client,” “you” and “your” refer to the person or organisation using our website or purchasing our services.

Acceptance of These Terms

You accept the applicable Terms when you:

A quotation, proposal, invoice, email confirmation or separate service agreement may contain additional project-specific terms.

If a signed service agreement conflicts with these general Terms, the signed agreement will apply to that project.

Website Information

We try to keep the information on our website clear, accurate and up to date. However, service descriptions, package features, prices, timelines and availability may change.

Website content is provided for general information and does not create a binding service commitment until we confirm the project through a written quotation, proposal or agreement.

Project Enquiries and Quotations

Submitting an enquiry does not require either party to proceed with a project.

Before work begins, we may review your requirements and provide a quotation or proposal explaining:

A quotation remains valid for the period mentioned in it. If no validity period is stated, it will remain valid for 15 days from its issue date.

We may revise a quotation if the requirements, scope, timeline or third-party costs change before the project is confirmed.

Project Scope

The agreed project scope will be based on the approved quotation, proposal, requirement document or service agreement.

Only the features and deliverables clearly mentioned in the approved scope are included. Any additional page, feature, integration, design variation or change requested later may require:

We will explain any significant additional cost before beginning the extra work.

Client Responsibilities

To help us complete the project correctly and on time, you agree to:

Delays in receiving content, access, approvals, feedback or payment may extend the project timeline.

We are not responsible for delays or errors caused by incomplete, inaccurate or late information supplied by the client.

Content and Materials Provided by the Client

You confirm that you own, have permission to use or are otherwise legally authorised to provide any:

You remain responsible for the legality, accuracy and ownership of materials you provide.

Utkal Codeworks is not responsible for copyright, trademark, privacy or other claims arising from client-supplied materials.

Project Timelines

Any timeline provided is an honest estimate based on the information available when the quotation is prepared.

The timeline may change because of:

We will inform you when a significant delay becomes known and provide an updated estimate where reasonably possible.

Unless expressly agreed in writing, an estimated delivery date is not a guaranteed deadline.

Communication and Approval

Project communication may take place through email, phone, WhatsApp, video calls or another agreed platform.

You are responsible for checking the contact methods used for the project and responding within a reasonable period.

Approvals provided through email, WhatsApp or another agreed written communication method may be treated as project approval.

After you approve a design, page, feature or project stage, changes to that approved work may be treated as additional work.

Revisions

The number of revision rounds included in a project will be stated in the quotation or package.

A revision means a reasonable adjustment to the approved design or content. It does not include:

Additional revisions or changes outside the agreed scope may be charged separately.

Unused revision rounds have no cash value and cannot be transferred to another project.

Fees and Payments

Project fees and payment milestones will be mentioned in the quotation, proposal or invoice.

Unless otherwise agreed, our standard payment schedule may be:

All payments must be made using the payment method shown on the invoice.

Prices are generally quoted in Indian Rupees unless stated otherwise. GST or other applicable taxes may be added as required by law.

The project may be paused if a payment becomes overdue. Final files, source code, credentials or website transfer may be withheld until all outstanding amounts are paid.

Advance Payments

An advance confirms your project and allows us to reserve development time, begin planning and allocate resources.

Once work has started, the advance may become partly or fully non-refundable based on:

Any eligible refund will be handled according to our Refund and Cancellation Policy and the project-specific agreement.

Project Delays or Inactivity

If a project becomes inactive because we do not receive required content, feedback, access or approval, we may pause the project.

If there is no meaningful client response for 30 days, the project timeline and availability may need to be rescheduled.

If inactivity continues for 60 days or more, we may close the project after giving reasonable notice. Restarting a closed project may require a revised quotation, updated timeline or restart fee.

Payments for work already completed, time reserved and third-party purchases will not be refundable.

Cancellation and Termination

Either party may request cancellation by providing written notice.

The client remains responsible for:

We may suspend or terminate a project if the client:

Where appropriate, we will provide reasonable notice and an opportunity to resolve the issue before terminating the project.

Domain, Hosting and Third-Party Services

Domain names, hosting plans, premium themes, plugins, fonts, stock images, APIs, email services, payment gateways and other third-party services are not included unless specifically mentioned.

Third-party services are governed by their own terms, pricing, licences and privacy policies. Their providers may change features, prices or availability without our control.

Unless covered by a maintenance agreement, the client is responsible for:

Utkal Codeworks is not responsible for downtime, data loss, account suspension, price changes or service failure caused by a third-party provider.

Website Launch and Handover

A website or application will normally be launched, transferred or handed over after:

You should review the final website or application carefully before approving launch.

After handover, changes, maintenance, backups, security monitoring and ongoing support are not included unless mentioned in the package or covered by a separate maintenance agreement.

Ownership and Intellectual Property

Until full payment is received, Utkal Codeworks retains ownership of the work created for the project.

After full payment, the client receives ownership or usage rights for the final custom deliverables described in the project agreement.

The following may remain owned by Utkal Codeworks or their respective third-party owners:

Third-party materials remain subject to their original licence conditions.

Portfolio Use

Unless confidentiality has been agreed in writing, we may display the completed project in our portfolio, case studies, social-media profiles or marketing materials.

We may mention:

We will not intentionally publish confidential business information.

If you require the project to remain private, please discuss this before work begins so that confidentiality terms can be included in the agreement.

AI-Assisted Work

We may use AI-assisted tools to support research, planning, content preparation, development, debugging, testing and documentation.

AI helps improve efficiency, but final decisions and quality checks remain guided by human expertise.

AI-generated or AI-assisted material may require editing and verification. We do not guarantee that automated output will always be complete or error-free.

We will not intentionally submit passwords, private financial records or other highly sensitive client information to publicly accessible AI tools.

SEO and Google Business Profile Services

SEO and Google Business Profile services are intended to improve technical quality, content relevance and online visibility.

Search rankings and profile performance depend on many factors outside our control, including:

We do not guarantee:

Google and other platforms make the final decisions regarding verification, indexing, ranking, suspension and visibility.

Content-Writing Services

Website and blog content may be prepared using research, professional editing and AI-assisted tools.

You are responsible for checking and approving:

We do not guarantee particular search rankings, traffic, leads or sales from published content.

Logo and Brand Identity Services

The number of logo concepts and revisions will depend on the selected package.

The client is responsible for conducting any required trademark search and registration before using a logo commercially.

Unless specifically included in writing, logo design does not include:

We cannot guarantee that a similar name, shape, colour combination or visual element has never been used anywhere in the world.

Maintenance and Support

Maintenance services are available through a separate package or quotation.

Maintenance may include agreed activities such as:

Maintenance does not automatically include:

Unused monthly support hours do not carry forward unless otherwise agreed.

Backups and Security

We take reasonable care while developing, maintaining or migrating websites. However, no website, hosting platform or security system can be guaranteed to be completely secure or continuously available.

After handover, the client is responsible for backups and security unless an active maintenance agreement assigns those responsibilities to us.

We are not responsible for loss caused by:

Service Warranty

Any post-launch bug-fixing or support period included with a project will be stated in the quotation.

A bug means an agreed feature does not work as described in the approved scope. It does not include:

Work requested after the included support period may be charged separately.

Acceptable Use

You must not use our website or services to:

We may refuse work that appears unlawful, deceptive, harmful or unethical.

Third-Party Links

Our website may contain links to client websites, social-media platforms or other external resources.

These links are provided for convenience. We do not control or accept responsibility for third-party content, availability, security or privacy practices.

Disclaimer of Warranties

We aim to provide professional and reliable services. However, unless expressly stated in a written agreement, services and website information are provided without a guarantee that they will:

Nothing in these Terms removes any warranty or right that cannot legally be excluded.

Limitation of Liability

To the extent permitted by law, Utkal Codeworks will not be responsible for indirect, incidental or consequential loss, including loss of:

Where liability cannot be excluded, our total liability relating to a project will generally be limited to the amount paid to us for the specific service that caused the claim.

This limitation does not apply where liability cannot legally be limited or excluded.

Indemnity

You agree to be responsible for claims, losses or expenses arising from:

This section applies only to the extent permitted by applicable law.

Force Majeure

Neither party will be responsible for a delay caused by events reasonably outside its control, including:

The affected party should communicate the delay as soon as reasonably possible.

Privacy

Personal information collected through our website and project communications is handled according to our Privacy Policy.

Please review the Privacy Policy to understand what information we collect, how we use it and how you may contact us regarding your information.

Changes to These Terms

We may update these Terms when our services, business practices or legal responsibilities change.

The revised Terms will be published on this page with an updated effective date. Changes will not normally alter an already signed project agreement unless both parties agree or the change is required by law.

Governing Law and Disputes

These Terms are governed by the laws of India.

If a disagreement arises, both parties should first try to resolve it through good-faith discussion.

If the matter cannot be resolved informally, it will be subject to the appropriate courts in Bhubaneswar, Odisha, unless applicable law requires a different forum.

Nothing in these Terms limits any consumer right or remedy that cannot legally be excluded.

Contact Us

If you have questions about these Terms and Conditions, contact: